Two ways to manually punch is from the Customer Dashboard as well as directly on a Loyalty Card. Also, once you have Auto-Punch enabled, you can still Manually Punch to make changes.
To Manually Punch with the Customer Dashboard, follow these instructions:
https://www.youtube.com/watch?v=K_yEhqnM2VA&t=7s
To Manually Punch with a Customers Loyalty Card, follow these instructions:
https://www.youtube.com/watch?v=NdNOOOAsh24
Thanks,
Gary